PRIVACY POLICY



MY-TI-CON TIMBER CONNECTORS INC. doing business as MTC Solutions (“MTC Solutions”, “we”, “our”, or “us”) is committed to protecting the privacy of its customers, clients, consultants, and members of the public. This Privacy Policy details our commitment to privacy and explains how MTC Solutions collects, uses, stores, processes, and transfers personal information when you use our services (“Services”) such as visiting our website, or any website of ours that links to this Privacy Policy and engage with us in other related ways, including any sales, marketing or events. If you do not agree with our policies and practices, please do not use our Services.  

 

WHAT PERSONAL INFORMATION DOES MTC COLLECT?

We collect certain personal information when you visit our website or use our Services, express an interest in obtaining information about us or our products and our Services. We may process personal information depending on how you interact with us and our Services. The categories of personal information that we collect may include:

  • Name
  • Phone Number
  • Email Address
  • Mailing and Billing addresses
  • Debit/Credit Card Numbers

Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument numbers, and the security code associated with your payment instruments. 

 

WHY DO WE COLLECT AND PROCESS YOUR INFORMATION?

We process your personal information for various reasons, depending on how you interact with our Services, including:

  • To deliver and facilitate delivery of services to the user.
  • To fulfil and manage your orders. 
  • To send you marketing and promotional communications if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time by locating the opt-out link in our newsletters or through our website. 
  • To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
  • To improve your experience, our Services, products and marketing or other communications. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marking and your experience.
  • To comply with our legal obligations. 

In processing and collecting your personal information, MTC provides you control over your personal information where appropriate, limiting the information we keep and what we do with your information, who we send your information to, how long we keep your information or other measures that are used in protecting your information. 

Consent. We may also process your personal information where you have provided your consent to Us or third parties if they have your consent to provide us with your personal information or as otherwise permitted by applicable law. 

 

HOW WE USE “COOKIES” AND OTHER TRACKING TECHNOLOGIES

Cookies and similar tracking technologies such as flash objects, web beacons, tracking pixels, embedded scripts, location-identifying technologies, and other similar technologies (the “Tracking Technologies”) are used on our website and when provide our Services. MTC uses the information collected by Cookies and the Tracking Technologies to enhance and personalize your experience, monitor, and improve our Services or as permitted by applicable law. If you wish to opt out of certain types of Cookies, you can do this by changing your privacy and security setting on your device. However, option out of certain Cookies may change your experience when using our Services. 

 

HOW WE SHARE PERSONAL INFORMATION

We may share your data with third-party vendors, service providers, contractors, or agents (“third parties”) who perform services for us or on our behalf and require access to such information. We may share personal information with the following third parties:

  • Affiliate marketing programs
  • Finance & Accounting Tools
  • Payment Processors
  • Social Networks
  • Sales & Marketing Tools
  • Order Fulfilment Service Provides
  • Data Storage Service Providers

 

THIRD PARTIES

The Services may link to third-party websites, online services, or mobile applications and/or contain advertisements from third parties that are not affiliated with us and which may link to other websites, services or applications. We do not make any guarantee regarding such third parties and we will not be liable for any loss or damage caused by the use of such third-party websites, services or applications. We cannot guarantee the safety and privacy of data you provide to any third parties. You should review their privacy policies of such third parties and contact them directly if you have any questions or concerns. 

 

HOW LONG DO WE RETAIN YOUR INFORMATION

We will only keep your personal information for as long as it is necessary for the purposes as set out in this Privacy Policy, unless a longer retention period is required or permitted by law. When you have terminated your account or if your account is idle for twelve consecutive months , we will either delete or anonymize such information or if this is not possible then (for example, if your personal information has been store in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. 

 

HOW DO WE KEEP YOUR INFORMATION SAFE

Safety. We have implemented appropriate and reasonable technical and organization security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be completely secure, so we can guarantee or promise that hackers, cybercriminals or other unauthorized third parties will not be able to access, steal, collect or modify your information. We will do our best to protect your personal information. Any transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment. 

 

YOUR RIGHTS AND CONTROL OVER YOUR PERSONAL INFORMATION

By submitting personal information to MTC, visiting, or using our Services, you acknowledge and agree that you have consented to the collection, use, and sharing practices set forth in this Privacy Policy as they relate to your Personal Information. At anytime you have a right to withdraw your consent by opting out from our communications or by contacting us at: info@mtcsolutions.com Withdrawing your consent may limit your ability to use our Services. 

 

HOW TO CONTACT US

If you have any questions about this Privacy Policy, please contact our Privacy Officer at the following address:

Privacy Officer, MTC Solutions
12941 115th Avenue
Surrey, British Columbia
V3R 2N1

info@mtcsolutions.com

 
CHANGES TO OUR PRIVACY POLICY

We may modify or update this Privacy Policy from time to time to reflect the changes in our business and practices. We will update the ‘last modified’ date at the bottom of this page when we post changes to this Privacy Policy. 

 

This Privacy Policy was last modified on October __, 2023


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